Showing posts with label shopping centres. Show all posts
Showing posts with label shopping centres. Show all posts

Thursday, July 01, 2021

Typically typical normality

In Spanish shopping centres, like everywhere else, the fronts of shops are, often, open. The idea is obvious enough. The shops want to make sure that there is no barrier to you buying something.

It's not the same in small towns. There shops not only have doors but they are also, often, locked. You have to ring a bell to get in. It's not for security, not in the jeweller's shop sense, but it is because the staff in lots of smaller businesses aren't exactly waiting, poised, for the next customer. It's not just shops. For instance you have to ring the bell to get into the Footwear Museum in Elda.

So I went to buy an inner tube for my bike. The fly curtain covered the front door of the shop. There was a bell. Once upon a time I would have found this odd but I've rung so many bells here that it's just normally normal nowadays. I rang it. Nobody came. I realised there was a note on the door. It said ring the bell. It also said if we don't answer telephone this number. I rang the number. Nobody answered.

I abandoned the bike shop and went to a tyre place. One of those Euromaster type tyre and battery chains. There the barrier at the entrance is of a different nature. The franchise in Pinoso is run by the sort of bloke you meet in a UK boozer when you'd hoped to have a quiet pint and read the paper. One of those blokes who speaks with a Haghill Glasgow or a Byker Newcastle accent and hasn't got his teeth in today. Or he could be a bloke who plays dominoes very loudly. Not that the Pinoso man was from Haghill, Byker, toothless or playing dominoes. I'm trying to paint a word picture to describe a sort of non stockbroker belt sort of person.

He was putting new tyres on someone's car but I'm not quite as British as I once was so I didn't wait till he'd finished to get served. "A question", I said. This is the phrase which is used all over Spain (in Spanish) to queue jump. "Do you sell inner tubes for bikes?". Apparently my pronunciation of inner tube (cámara) and mask (mascarilla) are similar enough for a moment of misunderstanding but I'm not quite as British as I once was so I simply repeated the word more loudly and with more roll on the R. Individual words became the order of the day on his side. Size? Valve? I was still on fuller phrases. Give me two, car type valve, how much? The answer to the latter was 9€. I handed over a ten and he returned the 1€ in a Barnes Wallis style bouncing the coin across the counter. I smiled, he grunted and all three of us said goodbye one to the other.

Later, cooking lunch, my phone rang. I answered. The person on the other end asked who I was. I told the truth and she apologised and hung up. Later I realised it was the bike shop person checking who'd phoned. Do people do that in the UK? Lots of people do it here; phone the missed call number that is.

All unremarkable really but all quite Spanish. 

Just to finish and because this tickled me rather than because it has anything to do with shopping. Today is the last day that you can turn the old Spanish currency, the peseta, into Euros. You've been able to do it whenever you liked for the past twenty years but today was the very last time and people were queuing around the block at the central banks in Murcia and Valencia. Strange behaviour.

Wednesday, April 07, 2021

Shops, shopping and clicking

First my habitual opening diversion. Over the years there has been a fair bit of controversy from time to time about the skin colour of the actors who interpret Othello in the Shakespeare play. You probably know that the full title is The Tragedy of Othello, the Moor of Venice. Moor, from Blackamoor is an outdated and offensive term to describe a Black African or other person with dark skin. In Spain the word moro is the direct equivalent of moor. It's used to describe dark skinned people, usually people from North Africa: Tunisians, Algerians, Moroccans and Sahrawis. As with other, similar, words its use can be racist or not. Generally though, for most Spaniards, moro is just a descriptor, like the use of Eastern European, Whilst the media shy away from the word ordinary people don't. I haven't heard many suggestions of a name change for the Moros y Cristianos events though there are plenty of concerns about white people blacking up during those, and other, events.

Over in Petrer there is a shopping centre. Until recently it was called Bassa el Moro; Bassa the Moor. The  reason for such an odd name is that the shopping centre stands on the site where Bassa surrendered Petrer Castle to the Christian King Jaume I in 1265. The shopping centre recently changed name. It's now Dynamia. When I saw the name I immediately imagined some muscled bloke wearing his purple underpants over his tights but I'm sure the idea was to try and give a new image to the shopping centre which has been a white elephant for years. We used to go there quite a lot because it was home to our preferred cinema but then the cinema closed. We popped in the other day just to have a look at the new paintwork. It was sad. The place has almost no open shops. The cafes and restaurants have closed. Good luck to the new owners on revitalising it though it seems to be generally accepted that physical shops are in decline as we increasingly shop from our phones. The obvious problems of the Dynamia shopping centre made me think there may be a blog about the current situation of other local developments.

In broad stroke I suppose it's fair to say that shopping malls, the shopping centres where lots of individual retailers cluster together in purpose built buildings, are a 20th Century phenomena while department stores, one retailer building a big store with separate areas for separate types of goods, are more 19th Century in origin. I notice that the Burlington Arcade now advertises itself as the original department store so perhaps my homespun definitions aren't correct. Nonetheless it is true that department stores are having a tough time. Here in Spain the near legendary Corte Inglés, a quintessential part of Spanish city life, is struggling, laying people off and closing stores very much like John Lewis and Debenhams in the UK. This ties in with the idea that physical shops are now an outdated concept and that online sales are the way to go. We were in a shopping centre in Elche just a few hours ago though and, given that we are talking about Wednesday afternoon shopping, it looked to me as though lots of people haven't heard that they should be buying online.

Normally we venture into shopping centres because we are going to the cinema but from time to time we do go specifically to buy things. The one I like best, because it's big and because it has a bookshop, is probably Nueva Condomina which is over the border into Murcia. I think that the buildings were originally owned by the supermarket chain Eroski but they got into a lot of trouble with property speculation and sold the centre on a while ago. The last time we were there, over a year ago now because of the travel restrictions, it was still doing well with lots of bag laden shoppers, queues outside the cinema and a wait to get into the fast food cafes and restaurants. 

The other centre we tend to use, for shopping, is the Aljub in Elche; that's where we were this afternoon at the cinema. It's not a particularly big centre and I think that it's main attraction for us is that it's the closest to home and the easiest to get to. Again it was Eroski owned but they hung on in this one by reducing the size of their store so that other shops could open in the freed up space.

If those two seem to be doing OK the shopping centre almost literally across the road from the Nueva Condomina in Murcia, the Thader Centre, is dying on its feet. Every time we pop in there are more and more empty units. Probably it's saving grace is that it's home to one of the successful low price supermarket chains, Alcampo, and on the same site there is IKEA which seems to have some sort of fatal attraction for any number of people. It's the same story at the Puerta de Alicante centre which is, obviously enough, in Alicante. There even the shops opposite the string of tills in the Carrefour hypermarket are unlet but, just across town, the Plaza Mar 2 centre in Alicante seems to be doing OK. It could be because it's more central, it could be because the tram stops there or it could again, be the lure of Alcampo. Whatever it is the last time we were there, at the end of December, the Christmas shoppers were knocking us aside with gleeful abandon in their shopping frenzy. Of course personal perceptions can be wildly misleading. Busy does not, necessarily, mean profitable and it could be that we only ever see the places at their best but it certainly appears that there are big differences between the different developments.

While big shopping centres and online shopping are right enough we've been trying to do that shop local thing recently and I must say that whilst it might be more efficient getting stuff online from Amazon or in the flesh from a series of shops in the same space the service you get from our local shops can be much more uplifting and personal.

Tuesday, April 23, 2019

Life in the slow lane

There aren't many self serve checkouts in Spain. They have them at Ikea, the scan your goods, push in your credit card type and they have some at Corte Inglés though I've never seen them in use. At Carrefour they used to have self serve but they changed to a single queue system - Checkout Number fourrr please.

Generally then supermarket queues are stand in line, stuff to the rubber belt, the person at the till scans your items, you put them into a bag and then you pay, maybe scanning your loyalty card in the process. You can still buy plastic bags at the checkout but most people don't.

Consum, probably the largest supermarket in Pinoso, works exactly like that. I'd gone for my usual 30-40€ worth of every second day shopping. There were four of the six tills on the go, the deputy manager was on one till, the women from the deli and fish counter were up too. All the tills in use were busy. The days of the ten items or fewer queue are long gone.

I stood in a queue. I was behind lots of baskets with a few items. Over on the next till there was one load already on the belt and a couple unloading a big trolley load onto the belt. I hesitated. The paying so often seems to take people by surprise. Scenario; I know I'm in a supermarket queue, I know I'm going to have to pay for this but when they ask I'm going to be surprised. Now where is my purse? Oh, no, I'll use plastic instead of cash. Loyalty card? Oh yes, now where is it. Oh deary me, I can't seem to find it, oh, I can use my ID number and so on. Even then they are not contrite, they don't load their bag as quickly as they can. Oh, no. They put the card away carefully, have a quick gander at the till receipt and then slowly begin the last of the packing so that you can't get to your things which are now piling up alongside theirs.

I decide to risk my luck with the trolley instead of the several baskets. A lad steps in behind me. He just has Coco Pops. I let him by. The woman with the trolley does all the stuff above, all the looking for her purse and failing to pack speedily. She also adds in tinkering on her mobile phone to open the application that holds a record of the discounts she can claim and her "monthly saver cheque." It takes her a while to find and open the app. She wants the stuff delivered and there's a bit of a conversation about a suitable time. There is also trouble at the next till. Something isn't scanning properly and the woman on my till seems keen to get involved. She abandons us a couple of times to help out in the next aisle. One of the other management staff joins in. We stand patiently in line.

It's good being a pensioner. Time to burn and with a sanguine view of life.

Monday, April 22, 2019

Red Letter Days

The wettest April since Noah took to boating according to some news reports. We had Easter tide guests. We were confined to barracks. The Easter parades were cancelled. Sight seeing was off. We presumed the shopping centres would be closed for the bank holidays.

We Brits here in Pinoso seem to call bank holidays, Red Letter Days. I presume that's because the holiday dates are printed in red on paper calendars. I'm going to call them bank holidays because that's what I've always called public holidays. National Holidays are the same all over Spain. Most people will not work on those days but that doesn't, necessarily, mean that they will work fewer days in the working year. The Spanish logic is that bank holidays are not actually holidays, they are days when you don't work. So only the extra non working days need to be included in the holiday calendar. If, for instance, a National Holiday falls on a Sunday, like Christmas Day 2016, it will not be shown as a bank holiday because it is already a non working day. On the other hand Saturday is a working day so if Christmas Day were on a Saturday, it would be shown on the calendar as a day off and you wouldn't have to work. If you have a job that doesn't require you to work Saturdays there would be no extra day to compensate. There are up to ten days of National Holiday each year but usually only eight or nine of them are used because the others fall on Sundays - it varies from year to year. Additionally there are two days chosen by each Region. As we live on the border between two Regions, Valencia and Murcia, that sometimes catches us out. Last, but not least, the local Town Hall sets a couple of days off. Traditionalists, with a paper calendar stuck on the fridge might find that the one produced in Pinoso, in Valencia, shows as many as four holidays different to one produced in Abanilla, Murcia only a few miles away.

Yesterday, coming out of the the flicks, I was surprised to find the shopping centre, where the cinema is, open. Open on Easter Sunday? This morning, Maggie had arranged to show some people a couple of houses. She's heard Britons talking about how it's illegal to work on holidays and she was worried that the local police would drag her away in chains as today is a regional Valencian holiday.

I've written about this before but here it is again. I'm going to talk about Valencia. So, in general, in the Valencian Community commercial hours from Monday to Saturday should be fewer than 90. Businesses have to display their opening hours. Businesses can open up to eleven Sundays and bank holidays according to the annual timetable published by the Generalitat, the Regional Government of the Valencia Community. On those eleven dates the timetable is completely flexible and the hours are not included in the usual 90 hours per week.

For 2019 the designated Sundays and bank holidays are/were 13 January (for the sales), Palm Sunday (for lots of tourists), Good Friday (for lots of tourists), Easter Sunday (for lots of tourists), 23 June (two holidays fall close together), 7 July (sales), 12 October (which is a Saturday when two holidays fall close together) and, in the run up to Christmas and Three Kings, the 6 (Black Friday I think), 15, 22 and 29 December.

Some businesses can open when and as they like provided they fall into at least one of the following classes. That the business occupies less than 300 square metres and is classed as a small to medium enterprise. That it's a bread shop or a paper shop or a petrol station type business - the list includes things you'd expect like cakes bread, flowers, plants, magazines, newspapers, fuel, flowers, plants and prepared meals. Convenience stores can open when they like (there's a definition). Shops in places where people are travelling by land, sea or air have free rein to open when they like as can shops that sell mainly cultural products. Businesses set up to provide services to tourists are also in the list. The big exception, the one that keeps whole swathes of shops open, at least during some parts of the year, is one that allows any shop to open provided it is in an area deemed to have a lot of tourists. The Generalitat says what the areas are.

So there's the reason the shopping centre was open on Easter Sunday. Last Friday, Good Friday, we could have taken our guests to the Aljub Shopping Centre down in Valencian Elche. On the other hand if we'd foolishly extrapolated our Valencian knowledge to the Murcian Nueva Condomina shopping centre we'd have found the doors bolted on both Friday and Sunday despite Murcia having 16 Sundays and bank holidays on its list of exclusions.

Got that then?

Monday, January 08, 2018

The January Sales and shop hours in general

We went out to save some money today, more me than Maggie actually. You know how it works, the shops reduce the prices and you go out and buy lots of things you didn't intend to buy. The January Sales or as we say round these here parts Las Rebajas de Enero. I always like to go to Corte Inglés, one of the originators of the first Sales in Spain, to see if they have any designer label clothes for market stall prices. Fat chance. I spent money I didn't have though.

When we first arrived in Spain shopping times, were, pretty much, regulated. Shops, except maybe bakers and paper shops, didn't open on Sundays and The Sales only took place in July and after Kings in January. There were lots of rules about how long they had to last, how the discounts had to relate to the prices on goods which had been available in the shops for weeks beforehand and all sorts of other stuff. Nowadays shops can have Sales whenever they want. But custom and habit are culturally powerful and people still think of, and wait for, the Summer and January Sales

The rules were relaxed in 2013. As well as the changes to The Sales there were lots of changes to the opening hours of shops. For example, weekly opening hours were increased from 72 to 90 hours for shops over 300 square metres, which explains why none of the big supermarkets are open 24 hours, but why there is a boom in the smaller town centre supermarkets. Shops under 150 square metres can open when and as they please - on Sundays, on holidays, 24 hours a day. It's not easy to generalise about the legislation, and I may have some of this wrong because it is all ifs and buts because the Central Government rules can be varied by local rules from the Autonomous Communities. For instance before the changes shops could open 12 times a year on Sundays and holidays but the Regions could reduce that to eight times per year. Now the National limit is sixteen times (for the bigger shops) but the Regions can reduce that to as few as ten times per year if they wish. The National legislation also allowed big shops in important tourist destinations, determined by the figure for overnight stays or the number of cruise ship passengers, to open all year round. That's why, for instance, Cartagena has a lot of Sunday shopping but Murcia city doesn't.

In the area we live, in Valencia, local legislation sets the number of Sunday and holiday openings for big stores to eleven times per year but it also gives "special status" to some areas, the ones with most tourists, like Alborache, L'Alfàs del Pi, Finestrat, Torrevieja y la costa de Benissa, Orihuela y Pilar de la Horadada where the shops can (I think) also open the additional Sundays, and any holidays, between mid June and mid September. The big shops and shopping centres outside those areas - in Alicante and Valencia cities in particular - don't get that extra summer dispensation and the eleven possible days they can open do not include the traditional Sundays on which the Summer and January Sales start, two of the busiest days of the year. So those big shops and centres feel hard done by and have taken the Valencian Government to court to make it comply with Central Government legislation. Of course it takes years for some legal actions to get to court so, in the meantime, the local legislation holds good.

Even if you found that confusing it may explain why some of the "Chinese" shops seem to be open all the time, why big supermarkets aren't and why lots of shops are open on the run up to Christmas.

Sunday, November 29, 2015

No typical

When I went to the pictures yesterday, and today come to that, the shopping centre in Petrer, where the multiplex is, was heaving. This is unusual. There aren't many shops in the shopping centre and I've always presumed that it's one of those that got it wrong. But not today, or yesterday.

I like this particular cinema because the staff are friendly and because it's not busy. Unlike all the other cinemas, which only show Hollywood, Spanish or worldwide hits, this cinema shows anything they can get hold of. One of the reasons being that in a few of the screens they still had film projectors so they were still showing film or, as a half way measure, they showed Blu Ray stuff. It's not exactly arts cinema, and all of it is dubbed, but I've seen some really offbeat stuff. They have just digitalized the last few screens so I suppose that will change.

The reason for this heavingosity in the car park, the hordes of shoppers in the centre and the queues in the cinema was Black Friday. Until last year I had never even heard of Black Friday.

On Halloween we were in Jumilla to go to the theatre. As we hit the pre theatre tapas there were hundreds of children dressed as witches, spidermen and vampires being shepherded from doorbell to doorbell shouting truco o trato a semi translation of trick or treat. Halloween is definitely gaining ground.

Over a week ago we were doing a big supermarket shop. The in store tannoy system was urging us to put in our order for our festive meat. The Christmas lottery advert is on the telly, there are adverts with snow, the Chinese shops have Christmas trees, the turrón table is out at the local fruit and nut co-op. The Christmas campaigns have started. Until very recently nothing Christmassy happened till December 1st at the earliest.

I haven't seen anything three wheeled or pulled by a donkey or mule for a while. They use contactless technology for the credit card at the petrol station and lots of things that I have complained about having to do in person during the life of this blog can now be done on the Internet. Spain has become much more like everywhere else really quickly recently.

Sunday, August 16, 2015

Souls in danger

It was a  Bank Holiday weekend (of sorts). You could tell this because the day off, the Saturday, was overcast and cool. We went to Valencia or, to be precise, we stayed in Alfafar. We behaved as tourists should. We went on a boat ride on l'Albufera, the freshwater lagoon, with just a dash of salty sea water, surrounded by lots of rice paddies, to the south of Valencia city. We dutifully ate rice cooked in a paella for lunch. We even tried to find the beach.

I'd not booked a room until a couple of days ago so our late choice of hotels, so close to the coast, was a bit limited. I basically took what was left. As the electronic wizadry guided us past IKEA, past Media Markt and past the MN4 shopping centre it dawned that the hotel was in the middle of some gigantic retail zone. So instead of passing our evening wandering the streets of an ancient city centre we strolled the corridors and courtyards of a shopping mall. In fact we went to the flicks, Operación U.N.C.L.E. - passable enough.

No whisky to be had amongst the various food franchises around the shopping centre when we came out so we decided on the hotel bar. As we walked pat Burger King we realised that the tailback for the "drive thru" service was the cause of the traffic snarl up. Inside a queue to be served was so long that it was doubled back on itself. All the tables and chairs we could see through the big glass windows were full, the terrace was heaving with people, there was a lot of noise and everywhere was covered in that usual Burger King detritus of paper cups, torn sachets and crushed chips. The customers were old and young, gangs of friends, families and couples,  - it looked like a Burger King advert; it was so all embracing and so exuberant.

Food is a common and popular topic of conversation here. Spanish people after visiting the UK often comment sadly on British food. I have had conversations with Spaniards about how to tell good ham from poor ham just by looking at it.

But in that Burger King at 11pm I glimpsed the Spanish future. Just like us. Meals served from packets. The family meal, eaten together, gone. Individual food for each person at different times. Waiting for the microwave to ping. Offal served only to pets. Grandma's recipes forgotten. The kids have already started to have obesity problems.

"It's good living here," said Maggie, as we passed through the hotel lobby, "We can get one of those McMuffin things for breakfast". "I like the way they make the eggs the right shape so they fit".